We understand these are difficult times. For our policyholders that are experiencing financial hardship due to COVID-19, we are here to help. Please email ( or call Customer Service at 1.800.333.7642 and a representative will walk you through the alternative payment options we have available as part of our ongoing efforts to support you through COVID-19.  

Live Assured isn’t just a tagline; it’s our promise that especially during times of uncertainty, Preferred Mutual’s promise will always be protecting what matters to you!

Note: Email may provide the fastest service, as we are experiencing high call volumes and call wait times may be longer than usual.

Authorize your bank or financial institution to automatically deduct your installment premium from either your checking or savings account on a regular, pre-determined basis. You can sign-up for monthly billing through your MYPreferred Account, or complete the Authorization for Electronic Funds Transfer form.


Save time and money when you combine two or more personal or commercial policies with the same billing address. That’s one bill no matter how many policies are on your account. Complete this form to sign up now.


Pay your bill directly from your checking or savings account through Quick Pay or MYPreferred. You can pay your installment or pay in full. With e-check, there are no check-writing expenses, no set-up fees, and no mailing costs.


Make payments with your credit or debit cards with a Visa, Discover, or MasterCard logo through Quick Pay or MYPreferred. You can pay your installment or pay in full.


Include your policy number on the check and mail payment to:
Preferred Mutual Insurance Company
P.O. Box 419669
Boston, MA 02241-9669


Did you know that your Internet browser is out of date?

Your browser is out of date and may not be compatible with our website.
A list of the most popular web browsers can be downloaded from below.

Close This Window

By closing this window you acknowledge that your experience on this website may be degraded.